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Holiday Illness Claims Explained

Most of us like to look forward to a few well-deserved weeks in the sun. Whether it is on the beaches of the Costa del Sol or amore exotic, far flung destination like Mexico, it’s a time to unwind and recharge those batteries.

However, the holiday we have looked forward to for so long can be ruined in an instant by a bout of sickness.

For years people have treated holiday illness as ‘just one of those things’. But when sickness strikes on a package tour due to substandard hygiene you may be entitled to claim compensation for your ruined holiday.

We are specialist personal injury solicitors who deal with holiday illness claims on a No Win, No Fee basis.

Package holiday regulations and holiday illness claims

If you booked a package holiday through a UK tour operator you will have the protection of the Package Travel, Package Holidays and Package Tours Regulations. Under these Regulations the tour operator is legally responsible for your safety and well-being during your holiday.

This means that you can pursue a claim for compensation against the tour operator if you suffer food poisoning or illness as a result of negligence while you are on holiday.

What time limits apply to a holiday illness claim?

The time limit to bring a holiday illness compensation claim is usually 3 years from the date of becoming sick. The position is different for children. They generally have until their 21st birthday to bring a claim.

What type of holidays are covered by the package holidays Regulations?

The Regulations only apply to package holidays that are pre-arranged or include at least two of the following: transport, accommodation, or other tourist services which account for a ‘significant proportion’ of the holiday package.

Most holiday illness claims relate to trips abroad. However, package holidays in this country are also included under the Regulations.

Holiday illness claims on a No Win, No Fee basis

We deal with holiday illness claims on a No Win, No Fee basis. We also fund any expenses in the claim like the cost of a medical report, so we don’t ask you for any fees upfront.

What level of compensation can be recovered in a holiday illness claim?

You can claim compensation for the holiday illness itself together with any financial losses you incur:

  1. Compensation for your illness The amount you receive will depend upon the severity of the illness. A typical claim for food poisoning lasting about a week starts at around £1,000. However, this sum can rise significantly if the symptoms are longer lasting or leave you with long term digestive problems, such as irritable bowel syndrome.
  2. Compensation for your financial losses

You will be entitled to claim for any financial loss or out of pocket expense incurred as a result of the holiday sickness.These can include:

Choose specialist solicitors to handle your holiday illness claim

We are specialist solicitors, and are not one of the so called claims companies who advertise so heavily We are recommended by the Legal 500, the independent guide to the legal profession. We also have Lexcel accreditation for excellence in client care.

Free holiday illness case assessment

For a completely FREE, no obligation case assessment, call us today on 0800 955 1038, or email us at