Lady Solicitor Personal Injury Claim Lady Justice Old Bailer

Shopping Accident

Mrs D was a customer in a shop which was owned by the Defendants.

Inside the door of the shop there was a step up to the main sales floor.

Having completed her purchases Mrs D turned to leave the shop. As she was doing so, she tripped on the step and fell. She suffered a soft tissue injury to her leg and a blow to her forehead.

Mrs D complained that there was no hazard warning tape around the step, which due to the floor covering was difficult to see. In addition there were no warning signs on the door advising of the step.

The Defendant denied liability, claiming that the step was clearly visible and that Mrs D had negotiated the step when entering the shop. They also said that she was not paying attention when leaving the shop as she was looking at items contained within her handbag.

We issued Court proceedings on behalf of Mrs D and as is so often the case the defendant backed down and a settlement was reached under which the shop owner agreed to pay Mrs D compensation for her injuries and her legal costs.

If you are looking to do more research into our claims in the retail area, why not have a look at the case study for the  Swansea woman who suffered injuries when a sports shops shelving collapsed on top of her leading to a four figure compensation payout. The DIY store accident that resulted in lacerations and a successful personal injury claim against the DIY store for failing to ensure that the racking was suitable for the product that was being displayed. The clothing store that had defective floor tiles and the subsequent trip that lead to a personal injury compensation against the store because they knew that the tiles were defective. The case of the man who stood on a manhole cover that gave way because a forklift truck had driven over it and cracked it earlie,r leading to a knee and shoulder injury compensation claim. Finally the car park injury where resurfacing works were not protected by safety barriers leading to our client falling over a ridge and suffering an injury that lead to injury compensation for the fractured arm.